Vodafone IVR – reaching a call center executive

Published May 25, 2015 9:45 am

VodafoneToday morning, I was trying to reach a call center executive regarding my data plan. Vodafone IVR menu is structured in such a way that reaching the call center executive is made very difficult. There is no 9 on the main menu neither it is there on most of the second level menus.

I found it hidden in the sequence 5 -> 3 -> 9 and I am sure many others will be chasing this sequence!

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